Tamakkan is pleased to announce its upcoming Corporate Bootcamp schedule for January 2012, organised by BrandMoxie. Learning is spread across one day and half day intensive learning bootcamps.
TOPIC OUTLINES FOR JANUARY
GIVING PRESENTATIONS THAT WIN
How to make powerful audio-visual presentations and impress your audience
Instructor: Ian Mason
Many people hate giving presentations because they are afraid it will be boring. This full-day workshop shows you the simple and effective techniques that will turn your presentation from dull to dynamite. Learn about where to stand in the room, what audio and visual aids to use, how to make the most of audio and visual aids, how to time your presentation, and how to handle questions from the audience. This workshop will offer the chance to learn new skills and practice them.
Date of the course: January 4, 11, 18 and 25
Length of the course/ cost: Full day/ AED 2000
ACHIEVING LEADERSHIP IN 2012
Skills to help you be the leader your company wants you to be
Instructor: Ify Akpuaka
Your leadership skills will make or break your business; are yours up to the mark? How are your leadership skills impacting your business? In this workshop we discuss two approaches to leadership – Situational Leadership and Action Centered Leadership. With situational leadership you will learn how to identify your employees’ competence levels in a given business situation and how to adapt your leadership style to suit your employees’ capabilities. With action centered leadership you analyze the three areas of the work environment and adapt your leadership style to that. Bonus: Within seven days of the course you can avail a private one-to-one individual coaching session to discuss the particular challenges you faced with your leadership skills in the past week to learn alternative responsive actions.
Date of the course: January 21
Length of the course/ cost: Half day/ AED 1500
MANAGING YOURSELF: PRIORITIES AND DECISIONS
Know your priorities and identify ways to get it
Instructor: Ify Akpuaka
This half day workshop focuses on you – your ability to identify your priorities, your problem solving skills and your decision making skills. It introduces you to the priority management matrix; a problem solving model and a 2X2 decision making matrix. Using these tools can help you run your operations easier than ever and leave your more time to focus on strategic management.
Date of the course: January 28
Length of the course/ cost: Half day/ AED 1500
SIMPLE YET EFFECTIVE SELLING SKILLS
Increase sales and boost your business
Instructor: Ian Mason
Many businesses miss out on opportunities to make easy money. Learn some quick and simple selling techniques that your staff can use to gain extra revenue from your customer through additional service provision, including up-selling, down-selling, cross-selling and suggestive selling. By learning these techniques, and showing your staff how to utilise them, you will be amazed at how your sales can increase.
Dates of the course: January 2, 9, 16, 23 and 30
Length of the course/ cost: Half day/ AED 1500
HOW TO ANSWER THE PHONE TO INCREASE SALES
How to get customers who are just a phone call away
Instructor: Ian Mason
The telephone is probably the most frequently, yet most poorly, used tool in business. But it is amazing how many sales are lost by ineffective telephone techniques. This half-day workshop will show your receptionists the mistakes that businesses make and how simple techniques can improve relationships with current and potential customers and increase sales. Show your staff how to answer the telephone professionally, how to answer customer enquiries and how telephonists can become sales people!
Date of the course: January 15, 22 and 29
Length of the course/ cost: Half day/ AED 1500
PLANNING FOR EXCELLENT CUSTOMER SERVICE
Prepare ahead to satisfy and keep your customers
Instructor: Ian Mason
Looking after customers does not just happen; it needs careful planning. This full-day workshop explores the areas required to support your customers and ensure their dealings with your business are positive and result driven. Learn about providing avenues for feedback, ways customers can contact you, offering information on how to transact with your business, and developing a customer service philosophy. No business can survive without the techniques delivered in this informative workshop.
Date of the course: January 3 and 10
Length of the course/ cost: Full day/ AED 2000
KEEP YOUR CUSTOMERS HAPPY
The key to getting loyal customers that are loyal to your brand
Instructor: Ian Mason
Happy customers mean increased business. This full-day workshop looks at the value of providing excellent customer service to your customers with some simple yet effective techniques to care for your customers so they keep on coming back. Learn about body and verbal language, suggestive selling, follow-up, the value of feedback, creating loyalty programs, complaint handling and being attentive. You will also discover how to say ‘no’ to a customer and still keep them coming back.
Date of the course: January 17, 24 and 31
Length of the course/ cost: Full day/ AED 2000
USING PUBLICITY TO PROMOTE YOUR COMPANY
Press Releases that will get people talking about your company
Instructor: Ian Mason
You don’t need to spend a fortune to promote your business. This half day workshop highlights some simple yet affordable techniques to generate and attract publicity. Learn the basic skills for writing an effective media release, discover some easy activities that will get people talking about your business, and explore the power of referrals. By the end of the workshop, participants will have developed their own media release.
Date of the course: January 8
Length of the course/ cost: Half day/ AED 1500
INTRODUCTION TO SOCIAL MEDIA FOR CORPORATIONS
Using social media for your company
Instructor: Ali Manek
Facebook and Twitter are no longer just a social trend, rather they are powerful marketing tools. With this workshop, you will learn how social media changes the rules of PR, marketing and customer service and see how some big corporations in the Middle East are using social media effectively in marketing. After this workshop, expect that you will learn a thing or two about personal branding and becoming your company’s social media strategist.
Date of the course: January 22
Length of the course/ cost: Half day/ AED 1500
SOCIAL MEDIA TOOLSET
Arm your business with the right equipment in the age of “new media”
Instructor: Ali Manek
This half-day workshop will discuss the new tools being used by big and small companies in marketing their business such as blogs, social networking, online communities, etc. The workshop will take you through each medium and show you how they run, their advantages, and limitations and see what works best for your company and how you can utilize this medium in your marketing plan. An interesting hands-on activity will also immerse participants in the world of new media.
Date of the course: January 28
Length of the course/ cost: Half day/ AED 1500
THE SOCIAL BUSINESS
Creating a business case for social media
Instructor: Ali Manek
Becoming more popular in the age of new media, social business is a new category of business that combines trade and social awareness. Participants of this half-day course will be introduced to this new concept as they look into several social business models, the qualities of a social consumer, learn about creating a business case for social media and developing a social business strategy.
Date of the course: January 15, 29
Length of the course/ cost: Half day/ AED 1500
SOCIAL MEDIA ENGAGEMENT
Manage your social media and grow your network online
Instructor: Ali Manek
Those who are already using social media in their businesses can take the next step and attend this half-day workshop, which will show you how to listen and monitor on the social web, creating a social map, integrating social media with your website and mobile technologies. At the end of this class you will also learn how to measure ROI in social media and explore trends and opportunities, and develop a professional network online for your business.
Date of the course: January 21
Length of the course/ cost: Half day/ AED 1500
BEST PRACTICES IN PROJECT MANAGEMENT
Use proper project management tools to ensure the success of your next project
Instructor: Hafiz Umar
The success of a project can not be based only on its completion; you also have to ask critical questions such as: Did you spend over the budget? Did you miss important milestones? How many times did you change your schedule or cost? Were you dealing with issues instead of preventing them? You will find the answers to these questions and more in this workshop. Learn the best practices in project management that will enable you to deliver projects successfully, leading to customer satisfaction as well as increased revenues and business growth.
Date of the course: January 13
Length of the course/ cost: Half day/ AED 1500
MANAGING RISKS IN PROJECTS
Learn how best to mitigate risks and create opportunities
Instructor: Hafiz Umar
Risk management is an important emerging specialized discipline in today’s market. Do you do risk analysis before you select a project? Do you know that you can eliminate 90 percent of risks from your projects? Do you know that risks can be opportunities? This class will help you look at risk from a different perspective that will optimise your success.
Date of the course: January 14
Length of the course/ cost: Half day/ AED 1500
MARKETING PLANS MADE EASY
Your guide to promoting your business effectively
Instructor: Ian Mason
Marketing plans are the foundation of your promotional activities. This full-day workshop offers simple ways to develop a marketing plan so that you can grow your business or project. Learn how to research competitors, identify a target market, select effective promotional techniques and seek feedback from customers to continually improve your marketing investment. At the end of the workshop, participants will go home with the framework of a marketing plan.
Date of the course: January 20 and 27
Length of the course/ cost: Full day/ AED 2000
TIMINGS:
Morning half day programme: 08:00 AM to 12:30 PM (Break at 10:00 AM, light refreshments provided)
Afternoon half day programme: 1:00 PM to 5.30 PM (Break at 3:00 PM, light refreshments provided)
Full day programme: 8:00 AM to 5:30 PM (Lunch break 12.30-1.30 PM, box lunch provided)
EARLY BIRD FEE (10 days prior to start):
Half day programme: Dh 1300
Full day programme: Dh 1800
STANDARD FEE:
Half day programme: Dh 1500
Full day programme: Dh 2000
GROUP DISCOUNT:
5% discount for group of 5-9 participants.
10% discount for group of 10+ participants.
ON COMPLETION, YOU WILL ALSO RECEIVE:
Binder of class notes
1 week access of online questions for practice
1 mock test that can be availed anytime during a week’s duration.
Tamakkan “Grow” membership card for partner discounts
BLOCK YOUR DELEGATE PLACE (S) NOW, AS AVAILABILITY IS LIMITED.
Register Now!
